Harper Library


What is Electronic Billing (E-Bill)?

 

What is Electronic Billing (E-Bill)?
Who can use E-Bill?
Why should I use E-Bill?
How do I Sign-Up?
Payment Accounts & Account Validation
How do I make Payments?
Security and Confidentiality
Ready to Begin? 
 

What is Electronic Billing (E-Bill)?
Electronic Billing (E-Bill) is a new service, which enables you to receive your University of Chicago Account Statement over the web and to submit payments online using an electronic interface with the Visa/MasterCard network. E-Bill is powered by Net.Pay, a service created by Sallie Mae Solutions, a division of Sallie Mae, Inc. 

Once registered for the service, you will be notified by e-mail each time a new statement is issued. You can directly link into E-Bill to view your billing information and submit payments. The statement you see on the E-Bill system will be in the same format as the paper statement you would have received by mail. This system is completely paperless and provides you with the convenience of web-based electronic payments. There is no additional charge associated with using the E-Bill service to pay your tuition bill.

For reference, your statements and payment information are kept online for the entire academic year.   

Who can use E-Bill?
The service is available to all active Graduate School of Business students registered in downtown programs, as well as parents or others who want to submit payments to a student's tuition account. At this time, the Electronic Billing option is only available to students who chose to pay by credit card. Every student or associated payer must sign up separately, select his or her own E-Bill UserID and Password, and has a separate account profile. We recommend that students use their University CNet ID but for security purposes, a password different from their Directory password. All information is confidential for each individual user. No one has access to another's account information, including multiple payers on the same student account.    

Why should I use E-Bill?
E-Bill is very easy to use! It takes just a few simple steps to sign up.

You can access and pay your bill online from anywhere in the world, 24 hours a day, 7 days a week.

You have access to your previous bills during the academic year.

You have a record of all payments made online.

You are notified of new statements electronically, eliminating delays from standard mail delivery.

There's no more worry about keeping track of the paper, and your payments can be applied faster.

There's no need to send your bill to your parents or other payers.

E-Bill allows you to reduce paper usage, which is friendlier to the environment.

E-Bill is safe and secure, and it's the University's new preferred method of payment.  

How do I Sign-Up?
Signing up for E-Bill is simple, but you must follow two basic rules:  

  1. Students must sign-up first.
  2. The student must authorize all other payers, including parents.  

A student signs up by going to the E-Bill web site, and entering his or her Last Name, Student ID Number and date-of-birth. The system matches this information against data from the University of Chicago Student Information System for verification. Once verified, the E-Bill screens lead the student through the process of selecting an E-Bill UserID (please use your CNet ID) and Password, and ask for contact, payment account, and other basic information. At the completion of sign-up, each student is assigned a unique E-Bill PIN, which they can then pass along to parents and other payers. 

Parents and other payers must have a student's E-Bill PIN and Student ID Number to sign up for E-Bill services. They must get this information directly from the student for whom they wish to make payments. The E-Bill screens lead them through the same simple process to select their own E-Bill UserID and Password, and asks for their own contact and payment information.    

Payment Accounts & Account Validation
When you sign-up for E-Bill, you will be asked to enter information on the payment accounts (up to 5 credit card accounts can be entered) you plan to use for making payments. This information is stored in your private individual payment account profile.  

When you enter information for a new payment account, it will need to go through a validation process to verify the credit card information before you can use it. The system will perform an online validation of your credit card number. Once this is completed you will be able to both view statements and make payments online. 

Any user with a valid payment account can submit payments using their. account. The student and each payer will receive e-mail each time a new statement is available. Paper statements will continue to be mailed for the next few months. Students choosing the E-Bill option will eventually stop receiving paper bills.   

How do I make Payments?
Online payments using E-Bill are quick and easy. Simply click on the payment option, verify account, amount, and scheduling information on the screen, and then submit the payment. You will receive online confirmation that your payment has been submitted along with a tracking number to monitor the progress and status of your payment.  

Payments cannot exceed the Amount Due on the most recent statement. This limitation is intended to avoid overpayment, and for your protection. The system will allow you to split your payment among multiple accounts. 

Payments for a previous billing statement not available electronically should be paid using the paper bill you received to avoid any penalties. 

Once a payment is submitted, it takes 2-3 days to be posted to your tuition account. Keep this in mind when submitting or scheduling payments, so as to not incur late payment fees. 

Even though your credit card account information remains in our database, payments will only occur when you actively submit them online.  

Security & Confidentiality
Credit Card accounts and payment information can only be accessed using your UserID and Password. So be sure to keep your E-Bill UserID and Password confidential and in a safe place for reference.  

Students and/or other payers can terminate their enrollment in the E-Bill service at any time directly, using the online screens. When a student terminates, enrollment is automatically cancelled for all associated payers. 

The E-Bill system is hosted by Sallie Mae Solutions, a division of Sallie Mae, Inc. Use of the service is governed by the Terms and Conditions below. Click here to view the E-Bill Security and Confidentiality statement.    

Ready to begin? 
Click here to sign up or login to E-Bill 

REMEMBER: You will need your University of Chicago Student ID number to sign up for E-Bill.

 

 

 

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