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What is Electronic Billing (E-Bill)? Who can use E-Bill? Why should I use E-Bill? How do I Sign-Up? Problems or Questions with Signing Up Payment Accounts & Account Validation How do I make Payments? Information for International Students Security and Confidentiality Ready to Begin
What is Electronic Billing (E-Bill)? Once registered for the service, you will be notified by e-mail each time a new statement is issued. You can directly link into E-Bill to view your billing information and submit payments. The statement you see on the E-Bill system will be in the same format as the paper statement you would have received by mail. This system is completely paperless and provides you with the convenience of web-based electronic payments. There is no additional charge associated with using the E-Bill service to pay your tuition bill. For your reference, statements and payment information are kept online for the entire academic year.
Who can use E-Bill? Those who sign up for this service will be expected to pay their tuition electronically using this service. Students choosing E-Bill will eventually stop receiving paper bills and therefore will not be able to send their payments to the University's lockbox.
Why should I use E-Bill?
How do I Sign-Up? A student signs up by going to the E-Bill web site and entering his or her Last Name, Student ID Number and date of birth. The system matches this information against data from the University of Chicago Student Information System for verification. Once verified, the E-Bill screens direct the student through the process of selecting an E-Bill UserID (please use your CNet ID) and Password, and ask for contact, bank account, and other basic information. Students may choose the View Only access if their parents/payers are expected to register for electronic payments. At the completion of sign-up, each student is assigned a unique E-Bill PIN, which must be provided to parents or others who wish to sign up as additional payers. Up to two additional payers/parents can sign up for E-Bill services. Parents and other payers must have a student's E-Bill PIN and Student ID Number to sign up for E-Bill services. They must get this information directly from the student for whom they wish to make payments. For security purposes, the University does not release E-Bill PINs nor Student ID numbers. The E-Bill screens lead them through the same simple process to select their own E-Bill UserID and Password, and require individual contact and bank information. If an individual wishes to make payments on more than one student account, a unique E-Bill PIN must be established for each Student ID number. After completing the sign up process students and payers will have immediate access to view any bills previously generated. The student and each payer will receive e-mail each time a new statement is available. Paper statements will continue to be mailed for the next few months. Students choosing E-Bill will eventually stop receiving paper bills.
Problems or Questions with Signing Up
Payment Accounts & Account Validation When you enter information for a new payment account, E-Bill will go through a validation process (Prenote) to verify the bank information before you can use it. This validation process may take up to a week to complete. While waiting for a new payment account to be verified, please be sure to pay any outstanding paper bills you have already received, to avoid being charged late payment fees. Once a payment account has been validated, the student, and the payer(s), will receive e-mail notifying them that their payment account is active. Please note that only bank accounts with U.S. financial institutions may be used to make electronic payments using E-Bill. Payment accounts are restricted to checking and savings accounts. The University of Chicago does not accept credit card payments for tuition accounts.
How do I make Payments? Payments cannot exceed the Amount Due on the most recent statement. This limitation is intended to avoid overpayment, and for your protection. The E-bill service will allow you to split your payment among multiple accounts. Even though your bank account information remains in our database, payments will only occur when you actively submit them online. Once a payment is submitted, it takes 2 days to be posted to your tuition account. Therefore, to avoid late payment fees, E-Payments should be made 2 business days before the payment deadline. If payments are returned for Non-Sufficient Funds (NSF), the student account will be charged a fee of $25.00. Your financial institution may assess an additional NSF fee.
Can International Students enroll if they don't have an
account with a U.S. financial institution? If you register after your bill has been generated, you will be able to view your statement immediately. E-mail will be generated each time a new statement is available, usually every four weeks. Paper bills will continue to be sent to you, unless you eventually open an account with a U.S. financial institution. Payments can be mailed to the Bursar's Office or wired to our bank: The Northern Trust CompanyPlease include your student ID number on all payments.
Security & Confidentiality Students and/or other payers can terminate their enrollment in the E-Bill service at any time using the online screens. When a student terminates, enrollment is automatically cancelled for all associated payers. The E-Bill system is hosted by Sallie Mae Solutions, a division of Sallie Mae, Inc. Use of the service is governed by the Terms and Conditions below. Click here to view the E-Bill Security and Confidentiality statement.
Ready to begin? REMEMBER: You will need your University of Chicago Student ID number to sign up for E-Bill.
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