Harper Library


What is Electronic Billing (E-Bill)?

 

What is Electronic Billing (E-Bill)?
Who can use E-Bill?
Why should I use E-Bill?
How do I Sign-Up?
Problems or Questions with Signing Up
Payment Accounts & Account Validation
How do I make Payments?
Information for International Students 
Security and Confidentiality
Ready to Begin
 

What is Electronic Billing (E-Bill)?
Electronic Billing (E-Bill) is a new service, which enables you to view your University of Chicago (Maroon) tuition statement over the web and to submit payments online using an electronic interface with your bank through the Automated Clearing House (ACH). The Electronic payment process is only available to students with domestic bank accounts. E-Bill is powered by Net.Pay, a service created by Sallie Mae Solutions, a division of Sallie Mae, Inc. E-Bill is safe and secure, and it's the University's new preferred method of payment.

Once registered for the service, you will be notified by e-mail each time a new statement is issued. You can directly link into E-Bill to view your billing information and submit payments. The statement you see on the E-Bill system will be in the same format as the paper statement you would have received by mail. This system is completely paperless and provides you with the convenience of web-based electronic payments. There is no additional charge associated with using the E-Bill service to pay your tuition bill. For your reference, statements and payment information are kept online for the entire academic year.

Who can use E-Bill?
The service is available to all active University of Chicago students, as well as parents or others who want to submit payments to a student's tuition account. Each student may authorize two other associated payers to sign up for this service. All information is confidential for each individual user. No one has access to another's account information, including multiple payers on the same student account. Every student or associated payer must sign up separately, select his or her own E-Bill UserID and Password, and has a separate account profile. We recommend that students use their University CNet ID but for security purposes, a password different from their Directory password.

Those who sign up for this service will be expected to pay their tuition electronically using this service. Students choosing E-Bill will eventually stop receiving paper bills and therefore will not be able to send their payments to the University's lockbox.

Why should I use E-Bill?

  • E-Bill is very easy to use! It takes just a few simple steps to sign up.
  • You can access and pay your bill online from anywhere in the world, 24 hours a day, 7 days a week.
  • You have access to your previous bills during the academic year.
  • You have a record of all payments made online.
  • You are notified of new statements electronically, eliminating delays from standard mail delivery.
  • There's no more worry about keeping track of the paper, and your payments can be applied faster.
  • There's no need to send your bill to your parents or other payers.
  • E-Bill allows you to reduce paper usage, which is friendlier to the environment.
  • E-Bill is safe and secure, and it's the University's new preferred method of payment.

    How do I Sign-Up?
    Signing up for E-Bill is simple, but you must follow two basic rules:

    1. Students must sign-up first.
    2. The student must authorize all other payers, including parents.

    A student signs up by going to the E-Bill web site and entering his or her Last Name, Student ID Number and date of birth. The system matches this information against data from the University of Chicago Student Information System for verification. Once verified, the E-Bill screens direct the student through the process of selecting an E-Bill user name (please use your CNet ID) and password, and ask for contact, bank account, and other basic information. Students may choose the View Only access if their parents/payers are expected to register for electronic payments. After signing up, students can invite up to two additional payers to set up accounts linked to theirs. After inviting a parent or other additional payer, the system will email that person an activation code.

    Parents and other payers must have a student's E-Bill activation code and Student ID Number to sign up for E-Bill services. For security purposes, the University can not release E-Bill activation codes nor Student ID numbers. The E-Bill screens lead them through the same simple process to select their own E-Bill user name and password, and require individual contact and bank information. If an individual wishes to make payments on more than one student account, a unique E-Bill activation code must be established for each Student ID number. The activation code is not needed after the sign-up process is completed.

    After completing the sign up process students and payers will have immediate access to view any bills previously generated. The student and each payer will receive e-mail each time a new statement is available. Paper statements will continue to be mailed for the next few months. Students choosing E-Bill will eventually stop receiving paper bills.

    Problems or Questions with Signing Up
    Please click here to email the Bursar's Office regarding problems or questions about this service.

    Payment Accounts & Account Validation
    When you sign-up for E-Bill, you will be asked to enter banking information to set up your payment account(s). E-Bill will accept up to 5 checking and/or savings accounts. This information is stored in your confidential payment account profile.

    Please note that only bank accounts with U.S. financial institutions may be used to make electronic payments using E-Bill. Payment accounts are restricted to checking and savings accounts. The University of Chicago does not accept credit card payments for tuition accounts.

    How do I make Payments?
    Online payments using E-Bill are quick and easy. Simply click on the payment option, verify account, amount, and scheduling information on the screen, then submit the payment. You will receive online confirmation that your payment has been submitted along with a tracking number to monitor the progress and status of your payment.

    Payments cannot exceed the Amount Due on the most recent statement. This limitation is intended to avoid overpayment, and for your protection. The E-bill service will allow you to split your payment among multiple accounts.

    Even though your bank account information remains in our database, payments will only occur when you actively submit them online. Once a payment is submitted, it takes 2 days to be posted to your tuition account. Therefore, to avoid late payment fees, E-Payments should be made 2 business days before the payment deadline.

    If payments are returned for Non-Sufficient Funds (NSF), the student account will be charged a fee of $50.00. Your financial institution may assess an additional NSF fee.

    Can International Students enroll if they don't have an account with a U.S. financial institution?
    International students who do not have a checking or savings account with a U.S. financial institution may enroll in E-Bill and receive their billing statements electronically, but they cannot register to make payments electronically. If you do not have an account with a US financial institution simply select "View Only" at step 5 (Select Payment Option) of the E-Bill enrollment screens. ACH is a domestic product and is not available to international accounts.

    If you register after your bill has been generated, you will be able to view your statement immediately. E-mail will be generated each time a new statement is available, usually every four weeks. Paper bills will continue to be sent to you, unless you eventually open an account with a U.S. financial institution.

    Payments can be mailed to the Bursar's Office or wired to our bank:

    The Northern Trust Company
    Wire Transfer Division
    50 South La Salle
    Chicago, Il 60675
    Account number 15180
    ABA number 071000152
    Please include your student ID number on all payments.

    Security & Confidentiality
    Bank account and payment information can only be accessed using your UserID and Password. So be sure to keep your E-Bill UserID and Password confidential and in a safe place for reference.

    Students and/or other payers can terminate their enrollment in the E-Bill service at any time using the online screens. When a student terminates, enrollment is automatically cancelled for all associated payers.

    The E-Bill system is hosted by Sallie Mae Solutions, a division of Sallie Mae, Inc. Use of the service is governed by the Terms and Conditions below. Click here to view the E-Bill Security and Confidentiality statement.

    Ready to begin?
    Click here to sign up or login to E-Bill

    REMEMBER: You will need your University of Chicago Student ID number to sign up for E-Bill.

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