Contact Us
Contact Us - 24/7 Self-Service Options
The Office of the Bursar offers a myriad of self-service options to provide any necessary information and answer any questions you may have.
| University Students | University Parents/Alumni/Sponsors | Laboratory parents | University Staff |
|---|---|---|---|
| Office of the Bursar Website | Office of the Bursar Website |
Laboratory School Website | UChicago Intranet |
| My.UChicago Student Portal | Authorized User Portal* | Lab School Portal | Bursar Employee Knowledge Base |
| N/A |
*If you have not yet been made an authorized user, go to our Authorized User Access Webpage for steps on how to receive approval.
Contact Us - Submit a Service Request/Question
If you have questions or wish to submit a service request you may contact us anytime and we will respond within three business days.
| University Students | University Parents/Alumni/Sponsors | Laboratory parents | University Staff |
|---|---|---|---|
| Student Contact Form | Parent/Alum/Sponsor Contact Form | Lab School Contact Form | Staff Contact Form |
Contact Us - Live Service Options
If you have more personal questions, or if the information you are seeking cannot be found within our self-service options, we have live contact alternatives where you may speak with an Office of the Bursar team member.
| university Students/University Parents/Lab Parents/Alumni/Sponsors |
|---|
| Live Chat: Mon-Thurs: 1:30pm-3:30pm Live Chat* |
| Phone Hours: Mon-Thurs: 10am-3pm Friday: 11am-3pm / Phone #: (773) 702-8000* |
*Chat is recommended for general guidance inquiries. Please refrain from sending any identifiable information through Chat and utilize our Contact Us forms listed above when necessary. Chat and phone service availability may be impacted during high volume periods and unavailable during university holidays.
Special Hours
- Chat will be open from 1:30pm-4:00pm on 7/18/2025 for inquiries regarding pre-registration.
- The Office of the Bursar, including phones and chat, will close on 8/29/2025 at noon, and reopen on 9/2/2025 following the hours you see above.