Contact Us

Contact Us - 24/7 Self-Service Options

The Office of the Bursar offers a myriad of self-service options to provide any necessary information and answer any questions you may have.

University Students University Parents/Alumni/Sponsors Laboratory parents University Staff
Office of the Bursar Website Office of the Bursar Website
Laboratory School Website UChicago Intranet
My.UChicago Student Portal Authorized User Portal* Lab School Portal Bursar Employee Knowledge Base
Instagram Facebook N/A LinkedIn

*If you have not yet been made an authorized user, go to our Authorized User Access Webpage for steps on how to receive approval.

Contact Us - Submit a Service Request/Question

If you have questions or wish to submit a service request you may contact us anytime and we will respond within three business days.

University Students University Parents/Alumni/Sponsors Laboratory parents University Staff
Student Contact Form Parent/Alum/Sponsor Contact Form Lab School Contact Form Staff Contact Form

Contact Us - Live Service Options

If you have more personal questions, or if the information you are seeking cannot be found within our self-service options, we have live contact alternatives where you may speak with an Office of the Bursar team member.

university Students/University Parents/Lab Parents/Alumni/Sponsors
Live Chat: Mon-Thurs: 1:30pm-3:30pm Live Chat*
Phone Hours: Mon-Thurs: 10am-3pm Friday: 11am-3pm / Phone #: (773) 702-8000*

*Chat is recommended for general guidance inquiries. Please refrain from sending any identifiable information through Chat and utilize our Contact Us forms listed above when necessary. Chat and phone service availability may be impacted during high volume periods and unavailable during university holidays.

Special Hours:

  • Thursday, March 20th: The Office of the Bursar will be closed and will reopen on Friday, March 21st following the hours you see above. Phone and chat will be unavailable during this time.